Shipping policy

Shipping Policy

Effective Date: May 27, 2026

Thank you for shopping with Schifley. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message/email with tracking details.

2. Shipping Timeline

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Delivery times are approximate and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

3. Shipping Charges

  • We may offer free shipping on selected orders, products, or promotional campaigns.
  • Shipping charges, if applicable, will be displayed during checkout before payment.

4. Delivery Partners

We work with trusted courier and logistics partners to ensure secure and timely delivery across India.

Courier partner selection may vary depending on the delivery location and service availability.

5. Order Tracking

Once your order is dispatched, tracking information will be shared via:

  • Email
  • SMS
  • WhatsApp (if applicable)

Customers can use the tracking number to monitor shipment status.

6. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Public holidays
  • Transport disruptions
  • Incorrect shipping details
  • Courier partner delays

In such cases, we request customers to allow additional time for delivery.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details.

If a delivery fails due to:

  • Incorrect address
  • Incorrect contact number
  • Customer unavailable at delivery location

the order may be returned to us. Re-shipping charges may apply for re-delivery.

8. Damaged or Open Packages

If you receive a package that appears damaged, tampered with, or opened:

  • Do not accept the package if severely damaged
  • Take photos/videos immediately
  • Contact us within 24 hours of delivery

This helps us resolve the issue quickly with the courier partner.

9. International Shipping

Currently, Schifley may ship only within India unless otherwise specified on the website.

If international shipping becomes available, shipping charges, customs duties, and delivery timelines will vary by country.

10. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and order values.

We reserve the right to disable COD for certain orders, locations, or customers based on risk assessment.

11. Contact Us

For shipping-related queries or support:

📧 Email: schifleyofficial@gmail.com
🌐 Website: Schifley Official Website